Usage Statistics is the admin dashboard for model usage across the platform. It summarizes cost, tokens, calls, and latency for a time range, then breaks the data down by model, user, and permission group.

Where to find it#

Open the admin console and select Statistics in the sidebar. The page opens on the last 30 days and loads four metric cards, a usage trend chart, a model ranking, a user ranking, and a content moderation section.

The dashboard reads usage from the billing ledger, so it only shows activity that has already been recorded. The newest calls may not appear until the next refresh.

DEEIX Chat admin statistics

Set the time range#

  1. Click the date button in the top-right toolbar.
  2. Choose Last 7 days, Last 30 days, or Last 90 days.
  3. To pick exact dates, choose Custom, then select the start and end dates.

The range cannot exceed 366 days. An invalid range shows a message and stops loading:

MessageMeaning
Select both a start and end date.One of the two dates is empty.
The end date must be on or after the start date.The end date is earlier than the start date.
The selected range cannot exceed 366 days.The range is longer than the limit.

Chart granularity follows the range length:

RangeGranularity
Up to 30 daysBy day
31 to 179 daysBy week
180 days or moreBy month

Filter the data#

Open the filter popover. The number next to Filter shows how many filters are active.

FilterOptionsWhat it does
SubjectAll users, Users, Permission groupsLimits the dashboard to one user or one permission group.
ModelAll models or one platform modelLimits the dashboard to one platform model.
Billing typeAll calls, Free models, Billable modelsSeparates free-model calls from billable calls.

For permission groups, the dashboard counts usage of users who are currently in the group: every user for the default group, manual members, and users whose active subscription plan references the group. It does not use historical membership.

Click Clear filters to reset subject, model, and billing type at once.

Read the metrics#

The four cards at the top summarize the selected range and filters.

MetricWhat it shows
Total costBilled amount for the range, in the billing display currency.
Total tokensSum of input, cache, output, and reasoning tokens.
Total callsNumber of recorded calls.
Average latencyAverage response latency across the recorded calls.

Read the usage trend#

The trend chart plots the selected metric against time and adds average latency as a dashed line. Use the Cost, Tokens, and Calls tabs to switch the metric. The legend hides or shows either series. Hover a point to see tokens, cost, calls, and latency for that period.

Rank models and users#

Below the trend, Top models and Top users show stacked bars for the top 10 entries in the selected metric. Each ranking has its own Cost, Tokens, and Calls tabs. Hover a bar to see the per-period values and the total.

Entries with no name are shown as Unknown model or User #{id}. A user label uses the display name when available, then the username.

Read content moderation statistics#

The Content moderation section at the bottom is independent of the filters above and always covers the last 90 days.

MetricWhat it shows
ChecksNumber of moderation checks.
HitsChecks that matched a moderation category.
Hit rateHits divided by checks.
Failure-openChecks where moderation could not complete and the request was allowed through.
Avg latencyAverage moderation latency, shown under the chart.

The moderation trend chart has Checks, Hits, and Failure-open tabs, plus the average latency line.

Refresh#

Click Refresh to reload the dashboard with the current range and filters. Refresh is disabled while a range error is present. Each ranking caches results per metric, so switching tabs does not always trigger a new request.

Troubleshooting#

What you seeWhat to check
No usage data for the selected filters.Widen the range or clear filters. New activity may not be in the ledger yet.
Could not load usage statisticsCheck the network connection, then refresh. If the session expired, sign in again.
Could not load dashboard filtersThe user, permission group, or model list failed to load. Refresh to retry.
A model or user shows as unknownThe ledger references a record that no longer exists or has no display name.
No moderation aggregates in the last 90 days.Content moderation has no recorded checks in the retention window.