Subscription Plan changes based on the platform billing mode. Users commonly see three modes: self mode, period subscription mode, and usage billing mode. The lower part of the page usually includes usage trends and usage logs for checking recent activity.
Entry Point#
Open Settings, then choose Subscription. The top section of the page depends on the billing mode enabled by the platform.
| Mode | Main Page Content | Main User Actions |
|---|---|---|
| Self mode | Billing mode shown as Self mode | Review usage trends and logs; no plan purchase or top-up is needed. |
| Period subscription | Current subscription, entitlements, period usage | View the current plan, subscribe, renew, upgrade, switch plans, or redeem subscription benefits. |
| Usage billing | Account balance | View balance, top up, or redeem balance/credits. |
Different deployments may enable different payment providers, plans, and redemption rules. Buttons or options that do not appear are usually not enabled for the platform.
Self Mode#
If the page shows “Billing mode: Self mode”, the platform is not charging users through subscriptions or account balance. Plan purchase, period credit progress, and balance top-up actions are not shown.
Self mode may still show daily/monthly usage trends and usage logs. These are mainly for observing usage, investigating unusual calls, checking model consumption, and reviewing latency, not for user billing settlement.
If you do not see Subscribe, Top up, or Redeem in self mode, that is expected. It means the platform is not letting users purchase or recharge by themselves.
Period Subscription Mode#
Period subscription mode shows Current Subscription. It includes the current plan name, price interval, period credit, and how much credit has been used in the current period.
Use Subscribe to open the plan list. Plan cards show plan name, price, period credit, and key benefits. Depending on account status, the action can be Current plan, Subscribe, Renew, Upgrade, Switch, or Unavailable.
| Action | When To Use It |
|---|---|
| Subscribe | You do not have a paid plan and want to start with an available plan. |
| Renew | Continue the current plan or add more available time for the same type of plan. |
| Upgrade | Move to a higher plan for more period credit or more capabilities. |
| Switch | Change to another available plan. |
Period Usage shows the current billing period, used credit, total credit, and usage percentage. When credit is close to the limit, reduce high-cost model calls, wait for the next period, or choose a plan with more credit.
Entitlement Queue#
In period subscription mode, the page shows Subscription Entitlements. This area lists current and upcoming entitlement segments, usually including the plan, active date range, and credit.
Renewals, upgrades, or purchases with different periods may be queued in time order. If a higher plan is still active, renewing a lower plan may not replace the current entitlement immediately; it may start after the higher entitlement ends. The payment confirmation explains this impact.
Usage Billing Mode#
Usage billing mode shows Usage Billing and account balance. Model calls consume balance according to platform pricing. The page does not show period subscription credit progress.
Use Top up to enter a USD amount and choose an available payment method. The amount must be greater than 0. If the balance does not refresh immediately after payment, reopen the Subscription page later to confirm.
Usage billing fits accounts with variable usage or users who want to control budget by actual consumption. If balance drops quickly, review usage logs and sort by highest cost or most tokens to find the main source.
Redemption Codes#
In period subscription and usage billing modes, the page may show Redeem. Enter a code provided by an administrator.
A successful redemption updates subscription entitlements, period credit, account balance, or other available benefits depending on the code type. Codes may be limited by billing mode, expiration, usage count, account scope, or plan.
If redemption fails, check whether the code was entered correctly, already used, expired, and valid for the current account and billing mode. Billing entitlements usually cannot be redeemed in self mode.
Payment Methods#
When subscribing, upgrading, renewing, or topping up, the page asks you to choose a payment method enabled by the platform. Common options include card payments and other administrator-configured payment channels.
If the payment method area is empty, the action button is disabled, or the page says payment is not enabled, the platform has no available payment provider configured. Contact an administrator or use an administrator-provided redemption code.
Usage Trends#
Whether the current mode is self, period subscription, or usage billing, the lower part of the Subscription page may show usage trends. Trends can be switched between daily and monthly views.
The page summarizes total cost, total tokens, total calls, and average latency, and charts recent usage changes. Daily view is useful for recent spikes. Monthly view is useful for long-term trends, budgeting, and deciding whether the current plan is suitable.
Usage Logs#
Usage logs show model calls, cost, tokens, latency, and billing type. You can search by model, filter free or billable models, and sort by newest, oldest, most tokens, highest cost, or longest latency.
In period subscription mode, logs help verify period credit consumption. In usage billing mode, they help investigate balance consumption. In self mode, they help observe usage volume and performance.
Practical Tips#
First confirm which billing mode the page is showing, then focus on the matching information: trends and logs for self mode, current plan, entitlement queue, and period credit for period subscription, and balance plus top-up for usage billing. When balance or credit consumption looks unusual, sort usage logs by highest cost, most tokens, or longest latency.