Announcements show notices, model changes, and operational messages to signed-in users. You control the content, type, status, priority, pinning, and display window.

Where to find it#

Open Announcements in the admin console. The list supports search by title or content and filters for status, type, and pinned state.

An announcement is visible to users only when it is Active, the current time is inside its display window, and it is not disabled.

DEEIX Chat admin announcements

Create an announcement#

  1. Click Create.
  2. Fill Title.
  3. Set Display time. Leave it empty for Always active, or set Starts at and Expires at.
  4. Choose Type.
  5. Set Priority. Higher numbers sort first. The default is 0.
  6. Turn on Pinned to mark it as pinned.
  7. Leave Status on to publish it, or turn it off to keep it as a draft.
  8. Write Content in Markdown.
  9. Check the Preview panel.
  10. Click Save.

Title and content are required. Missing either shows "Enter a title and content.".

Updating an announcement shows the new version to users again, even if they already saw the previous version.

Edit an announcement#

Click the pencil on a row to reopen the dialog with the current values. You can also change some fields directly in the list:

  • Change Type from the dropdown in the Type column.
  • Toggle Pinned with the switch.
  • Toggle Status with the switch.
  • Edit Priority in the input. Press Enter or click away to save; press Escape to cancel. A non-numeric value shows "Priority must be a number".

Types#

TypeUse it for
CriticalOutages and actions users must take now.
WarningDegraded service or upcoming risk.
InfoGeneral information about a change.
NormalRoutine notices.
GeneralDefault type for anything else.

Display window#

An announcement can be always active or limited by a start and expiration time. The dialog uses a single Display time range control.

  • Always active fits terms, usage notes, and standing reminders.
  • A timed window fits maintenance, temporary incidents, and events. Rows outside the window are dimmed in the list.

Set an expiration for temporary messages so outdated notices stop showing.

Delete an announcement#

  1. Click the trash icon on a row.
  2. Confirm in Delete announcement.

Deleted announcements are no longer shown and do not affect other user data. Keep reusable notices disabled instead of deleting them.

Troubleshooting#

What you seeWhat to check
"Enter a title and content."Both Title and Content are required.
"Priority must be a number"Use a whole number in Priority.
"Failed to update status"Retry the switch; the previous state is restored on failure.
An active announcement is not visible to usersCheck Display time; the current time may be outside the window.
"Failed to load announcements"Refresh the list. If it persists, check the admin session.
  • General for other user-facing display settings.
  • Logs for the audit trail of announcement changes.